If you wish to pick up your order in Tillsonburg, ON please select local pick up upon checkout. Once the order has been fullfilled and ready to pick up, we will notify you via email along with the pick up address and any pertinent infomation.

Standard orders will ship within 1-3 business days via Canada Post Expedited Parcel. Please note, we are only shipping within Canada at this time.

For any wholesale or bulk orders, lead time and shipping cost will vary based on quantity ordered. Please note, free or flatrate shipping does not apply for wholesale or bulk orders.

Please ensure you have used the correct address before placing your order. If an error is made, please let us know right away before your item(s) leave our studio. If the item has been shipped to the incorrect address due to an entry error, additional shipping with be the responsibility of the buyer.

Sparkle Candle Co. is not responsible for stolen packages or any lost items that can be tracked and marked delivered. 

Sparkle Candle Co. is not responsible for errors made by Canada Post. If the item has been delayed past the tracking estimated date of arrival, please file a search with Canada Post directly.